Privacy policy

Effective date: September 19, 2026

Kirnia is an ecommerce brand operated by Klevo LLC, a Missouri limited liability company. In this Privacy Policy, “Kirnia,” “we,” “us,” and “our” refer to Klevo LLC and the Kirnia brand.

This Privacy Policy explains how we collect, use, disclose, retain and protect personal information when you visit https://kirnia.com, purchase a product, communicate with us or otherwise use our services.

Kirnia sells and ships within the United States only, and this Privacy Policy is written for US consumers. By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

When you browse our website, place an order or contact us, we may collect your name, email address, telephone number, billing address, shipping address, ordered products, order history, account information, marketing preferences and communications with customer support.

We may automatically collect technical and usage information, including your IP address, browser, device type, operating system, approximate location, referring website, pages visited, products viewed, items added to your cart and interactions with our website, advertisements, emails or text messages.

We collect this information directly from you, automatically through cookies and similar technologies, and from Shopify, payment processors, advertising platforms, social-media platforms, suppliers, fraud-prevention providers, fulfillment partners and shipping carriers.

Payment Processing

Payments are processed by Shopify and the payment provider selected during checkout. Payment providers may collect payment-card information, billing details, authentication information, device information and other data required to authorize and process a transaction.

Kirnia does not ordinarily receive or store complete payment-card numbers or card security codes. We may receive limited transaction information, including the payment method, payment status, billing address and final digits of the payment card.

Payment providers may process information under their own privacy policies, security requirements and legal obligations.

Fraud Prevention and Payment Disputes

We may use personal information to detect, investigate and prevent fraudulent, unauthorized or suspicious transactions. This may involve reviewing billing and shipping information, IP addresses, device information, order history, payment-verification results and other risk indicators.

We may provide relevant transaction and order information to Shopify, payment processors, banks, card networks, fraud-prevention providers or law-enforcement authorities when reasonably necessary to verify a payment, investigate suspected fraud, respond to a chargeback, protect customers or defend our legal rights.

We may contact you to request reasonable order-verification information before processing or shipping an order. We may delay or cancel an order if we cannot verify the transaction, or if we reasonably believe that it may be fraudulent, unauthorized or otherwise unlawful.

How We Use Personal Information

We use personal information to operate our store, process payments, confirm orders, prepare and deliver products, provide tracking information and respond to customer inquiries.

We may also use information to manage cancellations, returns, refunds, replacements, delivery claims and warranty requests; maintain shopping carts; improve our website; personalize the shopping experience; measure advertising performance; prevent fraud; maintain required business records; and comply with legal, tax and accounting obligations.

Where permitted, we may send product announcements, promotional offers, cart or checkout reminders and review requests.

You may unsubscribe from marketing emails through the unsubscribe link included in each message. You may stop marketing text messages by replying STOP. Consent to receive marketing communications is not required to make a purchase. We may continue sending non-promotional messages concerning orders, payments, deliveries, refunds, security or customer-support requests.

How We Disclose Personal Information

We disclose personal information only when reasonably necessary to operate our business, provide requested services, protect our rights or comply with applicable law.

Our store is hosted by Shopify. Shopify may process information to provide storefront, checkout, payment, security, analytics and ecommerce services.

We may provide necessary order information to suppliers, sourcing agents, warehouses, fulfillment providers and shipping carriers. This may include your name, telephone number, delivery address and ordered products.

We may also use service providers that support website functionality, bundles, discounts, upsells, customer support, email and SMS communications, reviews, analytics, advertising, fraud prevention, accounting and legal compliance.

We may disclose information when required by law, court order or lawful governmental request. We may also disclose information when reasonably necessary to investigate fraud, protect our customers, enforce our policies or establish, exercise or defend legal claims.

If Kirnia or Klevo LLC participates in a merger, acquisition, financing, restructuring, bankruptcy or sale of business assets, personal information may be transferred as part of that transaction, subject to applicable law.

Advertising and Analytics

Kirnia may use advertising and analytics services provided by companies such as Meta, Google, TikTok and Pinterest. These providers may collect cookie identifiers, device information, browsing activity, products viewed, cart activity and purchasing information.

We use this information to understand website performance, measure advertising, attribute purchases and display advertisements that may be relevant to customer interests.

Kirnia does not sell personal information for money. However, certain US state privacy laws may classify the use of advertising cookies and pixels as “selling,” “sharing” or targeted advertising even when we do not receive money for the information.

Where required, you may opt out through the Your Privacy Choices or Do Not Sell or Share My Personal Information link on our website. We may also recognize legally required browser-based opt-out signals, such as Global Privacy Control.

We do not knowingly sell or share the personal information of anyone under 16 years old.

Cookies

Kirnia uses essential cookies to operate the website, maintain shopping carts, process checkout, provide account features and protect the store from fraud.

With your permission where required, we may also use analytics, personalization and advertising cookies. You may manage non-essential cookies through our cookie-preference tool or browser settings.

Disabling essential cookies may prevent certain parts of the website or checkout from working correctly.

Where Your Information Is Processed

Kirnia serves customers in the United States and your information is processed here. We do not accept international orders at this time.

Shopify and some of our service providers operate globally and may process or store information on infrastructure located in other countries while providing their services to us. Where that happens, those providers are bound by their agreements with us and by their own privacy obligations.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill orders, provide customer support, process refunds and warranty claims, prevent fraud, handle payment disputes and maintain required tax, accounting and legal records.

The appropriate retention period depends on the type of information, why it was collected and applicable legal requirements.

When personal information is no longer reasonably required, we may delete, anonymize or securely restrict access to it, subject to legal, security, backup and fraud-prevention requirements.

Data Security

We use reasonable technical and organizational safeguards intended to protect personal information against unauthorized access, loss, alteration, misuse or disclosure.

However, no website, internet transmission, payment system or electronic-storage method can be guaranteed to be completely secure.

Customers are responsible for protecting their account credentials and should contact us immediately if they believe their information or account has been used without authorization.

Kirnia will never request a complete payment-card number, card security code or account password through ordinary email, text message or social media.

Your Privacy Rights

Several US states have comprehensive consumer privacy laws, among them California, Colorado, Connecticut, Texas, Virginia, Oregon and Montana. Depending on where you live, you may have the right to access, correct or delete your personal information. You may also have the right to receive a portable copy of certain information, withdraw consent, object to certain processing or opt out of qualifying targeted advertising, sale or sharing.

To submit a request, email support@kirnia.com with the subject line “Privacy Request.” Include your full name, the email address associated with your order or account, your state of residence and the request you wish to make.

We may request additional information to verify your identity and protect customers from fraudulent requests. Certain information may be retained when necessary to complete transactions, prevent fraud, manage payment disputes, maintain legal or tax records or comply with applicable law.

You will not be discriminated against for exercising a legally protected privacy right. Where applicable, you may appeal a denied request by emailing support@kirnia.com with the subject line “Privacy Request Appeal.” If you are not satisfied with the outcome, you may contact your state attorney general’s office; California residents may also contact the California Privacy Protection Agency.

Children’s Privacy

Kirnia is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

If you believe that a child has provided personal information to Kirnia, contact us so we can investigate and delete it where appropriate.

Reviews and Customer Content

If you submit a product review, photograph, video, testimonial or other content, we may display it with the name, username, rating or other information you choose to provide.

Please do not include payment information, private addresses, sensitive personal information or another person’s information in publicly submitted content.

Third-Party Services

Our website may contain links to websites, payment services or social-media platforms that Kirnia does not control.

This Privacy Policy does not govern the independent privacy practices of those third parties. We recommend reviewing their privacy policies before providing information.

Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, business practices or legal obligations change.

The updated version will be posted on this page with a revised effective date. Where legally required, we will provide additional notice or request consent before materially different processing begins.

Contact Us

Kirnia is operated by Klevo LLC, a Missouri limited liability company.

Website: https://kirnia.com
Email: support@kirnia.com
Telephone: +13142279543
Mailing address: 2646 Highway 109, #209, Wildwood, Missouri 63040, United States

For privacy questions or privacy-rights requests, email support@kirnia.com with the subject line “Privacy Request.”